Terms and Conditions

Effective Date: 10th September, 2024
Last Updated: 12th December, 2024

Welcome to HexKeep! These Terms and Conditions (“Terms”) govern your access to and use of our crypto wallet platform, hexkeep.xyz (the “Platform”) and all associated services.

By accessing or using HexKeep, you (“User,” “you,” or “your”) agree to comply with these Terms. If you do not agree to these Terms, do not access or use HexKeep.


1. Definitions

  • Platform: Refers to the HexKeep website (https://hexkeep.xyz) and associated apps, tools, or services.
  • User: Refers to anyone who accesses or uses the HexKeep Platform.
  • Wallet: A blockchain-based digital wallet provided by HexKeep for managing cryptocurrency transactions.
  • Digital Assets: Cryptocurrencies, tokens, or blockchain-based digital assets.

2. Eligibility

To use HexKeep, you must:

  • Be at least 18 years old or the legal age of majority in your jurisdiction.
  • Comply with these Terms and applicable laws.
  • Not reside in any jurisdiction where crypto services are restricted or illegal.

You represent and warrant that you meet the above requirements.


3. Services Provided

HexKeep provides the following services:

  • Digital Wallet Creation: Users can generate non-custodial wallets to store, send, and receive cryptocurrencies.
  • Transaction Management: Facilitation of blockchain transactions.
  • Security Features: Optional features like 2FA (Two-Factor Authentication) to improve wallet security.
  • Future Utilities: Upcoming integrations and features to enhance user experience.

HexKeep does not:

  • Act as a custodian or hold your private keys.
  • Provide investment advice or financial services.

4. User Responsibilities

4.1 Wallet Access

  • You are solely responsible for safeguarding your private keys, seed phrases, passwords, and wallet credentials.
  • HexKeep cannot recover lost keys or passwords.

4.2 Prohibited Activities

You agree not to:

  1. Use HexKeep for illegal activities (e.g., money laundering, fraud, or terrorism financing).
  2. Violate any applicable laws or regulations.
  3. Exploit the Platform or attempt unauthorized access to the system.
  4. Use automated systems (e.g., bots) without our prior consent.
  5. Engage in activities that harm HexKeep’s reputation or interfere with services.

Any violation may result in suspension or termination of access.


5. Blockchain Transactions

  • All cryptocurrency transactions are irreversible and subject to blockchain confirmation times.
  • You are solely responsible for verifying recipient wallet addresses and transaction details.
  • HexKeep is not liable for transaction failures, delays, or losses caused by blockchain network congestion or third-party issues.

6. Fees

HexKeep may charge fees for specific services, including but not limited to:

  • Transaction fees (e.g., gas fees).
  • Service fees for advanced features.

All fees will be transparently displayed before confirmation. HexKeep reserves the right to modify fees at any time.


7. Third-Party Services

HexKeep may integrate third-party services, tools, or APIs. You acknowledge:

  • HexKeep does not control third-party services and is not responsible for their content or performance.
  • Use of third-party services is subject to their respective Terms of Service and Privacy Policies.

8. Security and Risk Disclosure

While HexKeep implements robust security measures:

  • You acknowledge that blockchain and cryptocurrency carry inherent risks, including volatility, hacking, and transaction errors.
  • HexKeep is not liable for any losses, including loss of funds due to unauthorized access, phishing, or user negligence.

Important: Always verify transaction details and secure your private keys.


9. Intellectual Property

  • HexKeep retains all ownership rights to the Platform, including trademarks, logos, and content.
  • You may not copy, reproduce, or modify any part of the Platform without prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law:

  • HexKeep and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.
  • HexKeep’s total liability is limited to the fees paid by you in the last 12 months (if applicable).

11. Indemnification

You agree to defend, indemnify, and hold HexKeep harmless from claims, liabilities, damages, or expenses (including legal fees) arising from:

  • Your violation of these Terms.
  • Your misuse of the Platform.
  • Your breach of applicable laws or third-party rights.

12. Termination

HexKeep may suspend or terminate your access to the Platform:

  • If you violate these Terms.
  • If required by law or regulations.
  • At HexKeep’s sole discretion with reasonable notice.

Upon termination, your access to the Platform and associated services will cease.


13. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes arising from these Terms will be resolved through:

  • Mediation or arbitration as the preferred methods.
  • Courts located in [Your Jurisdiction] if arbitration fails.

14. Changes to the Terms

HexKeep reserves the right to update or modify these Terms at any time. Updated versions will be published on hexkeep.xyz with the “Last Updated” date. Continued use of the Platform after changes constitutes acceptance of the updated Terms.


15. Contact Us

If you have questions about these Terms or our services, please contact us:

HexKeep Support Team
Email: support@hexkeep.xyz
Website: https://hexkeep.xyz


Your Acceptance

By using HexKeep, you confirm that you have read, understood, and agreed to these Terms and Conditions.